AI voice agents answer every call, book appointments, and check records — HIPAA-aware and live in under a week.
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"I can help you reschedule. Let me pull up your account..."
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Robin · Support Agent02:14Live transcript
"I can help you reschedule. Let me pull up your account..."
Everything you need to automate customer interactions and scale your operations efficiently.
AI voice agents with EHR integration, patient identification, and HIPAA-compliant audit trails for secure healthcare workflows.
Purpose-built for healthcare practices, our AI agents handle patient appointment scheduling, health record queries, and triage routing while maintaining full HIPAA compliance. Every interaction is encrypted and audit-logged. Integrates with major EHR systems including Epic, Cerner, and Athenahealth.
Reach your AI agents via phone calls or web voice widgets — same intelligence, multiple touchpoints.
Patients and customers can reach your AI crew via phone calls, web chat, SMS, or WhatsApp. Voice agents use natural language processing to understand intent and provide human-like responses. Supports call transfer to live agents with full context preservation.
AI agents search your knowledge base with vector embeddings for accurate, context-aware responses.
Upload your documentation, FAQs, and policies to create a custom knowledge base. Our retrieval-augmented generation system ensures AI responses are grounded in your actual content, reducing hallucinations and improving accuracy. Automatically stays current as you update your docs.
Automatic escalation to human teams with conversation context, urgency levels, and email notifications.
When an interaction exceeds AI capabilities, smart escalation routes the conversation to the right human agent with full context. Escalation rules are customizable by topic, sentiment, or customer tier. Reduces average handle time by providing agents with conversation summaries.
Track performance metrics, conversation sentiment, and agent effectiveness with comprehensive dashboards.
Monitor your AI crew performance with live dashboards showing resolution rates, response times, customer satisfaction scores, and conversation volumes. Set alerts for anomalies and export reports for stakeholder reviews.
AES-256-GCM encryption, JWT authentication, multi-tenant isolation, and comprehensive audit logging.
SOC 2 Type II compliant infrastructure with end-to-end encryption, role-based access controls, and SSO integration. Data residency options available for EU and APAC regions. Regular third-party penetration testing and vulnerability assessments.
HIPAA-aware AI voice agents that integrate with your EHR to help patients check appointments, medications, refill status, and more.
AI-powered customer support with voice and chat — agents search your knowledge base and escalate to humans when needed.
Generate and qualify leads automatically with conversational AI that engages prospects naturally.
Whether you're a healthcare provider needing HIPAA compliance or a business scaling support, we have a solution for you.
Get started with Autocrew in four simple steps.
Set up your AI crew in minutes by defining its purpose, configuring settings, and connecting your tools.
Customize your crew's behavior, add your knowledge base, and set up automation workflows.
Launch your crew and watch it handle conversations. Monitor performance in real-time.
Use analytics insights to improve performance and scale your operations effortlessly.
The most common questions teams ask before deploying their first Autocrew workflow.
Join healthcare practices using Autocrew for HIPAA-aware patient engagement and 24/7 intelligent support.