Pick a role, deploy an agent, watch it work. Voice, chat, scheduling, and escalations—live in days, not quarters, each one trained on your actual workflows.
She answers in real time — trained on your operations.
Everything you need to automate customer interactions and scale your operations efficiently.
AI voice agents with EHR integration, patient identification, and audit trails on every patient-record access.
Purpose-built for healthcare practices, our AI agents handle patient appointment scheduling, health record queries, and triage routing. We built the platform to be HIPAA-aware: patient data is encrypted at rest and every record access is audit-logged. Formal HIPAA compliance is on our roadmap. Connects to FHIR-enabled EHRs, with Epic supported today.
Reach your AI agents via phone calls or web voice widgets — same intelligence, multiple touchpoints.
Patients and customers can reach your AI crew via phone calls, web chat, SMS, or WhatsApp. Voice agents use natural language processing to understand intent and provide human-like responses. Pair with Smart Escalation for live transfers when a human should take over.
Live voice bridges to your team — with an AI briefing for agents, professional hold for callers, and email fallbacks if no one picks up.
When a caller asks for a person or the request is out of scope, Smart Escalation can bridge the call to your team’s line. Agents hear a spoken summary before pickup; callers hear a professional hold while the transfer connects. If no one answers, the AI sets expectations and your team gets an email with number, reason, time, and an AI-generated summary — so callbacks land with context.
AI agents search your knowledge base with vector embeddings for accurate, context-aware responses.
Upload your documentation, FAQs, and policies to create a custom knowledge base. Our retrieval-augmented generation system ensures AI responses are grounded in your actual content, reducing hallucinations and improving accuracy. Automatically stays current as you update your docs.
Track performance metrics, conversation sentiment, and agent effectiveness with comprehensive dashboards.
Monitor your AI crew performance with live dashboards showing resolution rates, response times, customer satisfaction scores, and conversation volumes. Set alerts for anomalies and export reports for stakeholder reviews.
AES-256-GCM encryption, JWT authentication, multi-tenant isolation, and comprehensive audit logging.
Built security-first, with SOC 2 certification on our roadmap. Encryption, role-based access controls, and SSO integration. Data residency options available for EU and APAC regions. Regular third-party penetration testing and vulnerability assessments.
HIPAA-aware AI voice agents that integrate with your EHR to help patients check appointments, medications, refill status, and more.
AI-powered customer support with voice and chat — knowledge-grounded answers plus Smart Escalation for live handoffs, agent briefings, and email fallbacks when your team can’t pick up.
Whether you're a healthcare provider handling patient calls or a business scaling support, we have a solution for you.
Get started with Autocrew in four simple steps.
Set up your AI crew in minutes by defining its purpose, configuring settings, and connecting your tools.
Customize your crew's behavior, add your knowledge base, and set up automation workflows.
Launch your crew and watch it handle conversations. Monitor performance in real-time.
Use analytics insights to improve performance and scale your operations effortlessly.
The most common questions teams ask before deploying their first Autocrew workflow.
Join healthcare practices using Autocrew for HIPAA-aware patient engagement and 24/7 intelligent support.